Case Study: Jaguar Freight cuts manual tracking by 90% with Terminal49

Jaguar Freight Cut Manual Tracking by 90% with Terminal49's Automated Container Visibility

Jaguar Freight, a global freight forwarder and NVOCC, faced significant operational challenges due to its reliance on manual container tracking. The process, which involved checking multiple carrier websites and spreadsheets, was time-consuming, error-prone, and led to delayed visibility, rising demurrage fees, and strained customer relationships. They needed a cost-effective, automated solution to gain real-time visibility without the high price tag of traditional enterprise platforms, leading them to partner with vendor Terminal49.

Terminal49 implemented its automated container visibility platform, providing real-time tracking data standardized from over 150 sources. The solution delivered proactive alerts on schedule changes and integrated seamlessly with Jaguar Freight's systems. This allowed the company to eliminate 90% of its manual tracking tasks, saving over 20 hours per employee per month. The results also included a reduction in demurrage fees, proactive decision-making, and stronger customer relationships through improved data accuracy and self-service access.

Jaguar Freight

Armin Frey

Director of IT