Case Study: a leading online retailer achieves real-time global container visibility and $750K revenue recovery with Terminal49

Fortune 500 Retailer Streamlines Global Container Tracking & Risk Management with Terminal49’s Real-Time Data

A leading online retailer faced significant challenges tracking its global container shipments, particularly with fragmented and unreliable data from inland rail movements. This lack of visibility into key milestones led to costly manual effort, unexpected demurrage charges, and operational risk. To overcome this, the retailer partnered with Terminal49 to leverage its real-time container tracking and risk management platform.

Terminal49 provided the retailer with structured, accurate, and timely data via its API, which became the single source of truth for its global logistics operations. The solution enabled full automation of workflows, from customs handoffs to billing triggers. The results were substantial, including a jump from 50% to over 90% rail milestone coverage and the recovery of over $750,000 in revenue during a major supply chain disruption.