Case Study: Creative Co-Op cuts tracking time and avoids fees with Terminal49

Creative Co-Op Cuts Tracking Time and Avoids Fees with Terminal49

Creative Co-Op, a global leader in wholesale home accessories, faced significant challenges with manual container tracking across its vast import operation. Relying on spreadsheets and carrier websites was time-consuming and led to poor visibility, especially for intermodal rail shipments, which made them vulnerable to costly demurrage and detention fees. To gain control and agility, particularly during disruptive tariff changes, they turned to Terminal49's automated container tracking software.

By implementing Terminal49, Creative Co-Op consolidated ocean, terminal, and rail data into a single, actionable dashboard. The solution automated their tracking, synced real-time statuses to their ERP, and provided tools like saved views and tags. This enabled them to save over 180 hours per month in manual work, avoid over $10,000 in fees through proactive intervention, and align over 20 stakeholders on a single source of truth, fundamentally transforming their logistics operations from reactive to strategic.

Creative Co-Op