Case Study: Karneval Media achieves near-real-time network monitoring and minutes-level reporting with Teradata

Karneval Media - Customer Case Study

Karneval Media is a leading Czech cable TV and broadband provider experiencing rapid customer growth (40,000 new subscribers in 2005). That expansion exposed limits in its legacy network-management tools: utilization reports were produced only monthly and took many hours, leaving the company unable to make timely capacity or quality decisions and putting customer satisfaction—and plans to roll out services like VoIP—at risk.

Karneval implemented a Teradata enterprise data warehouse (integrating feeds from multiple platforms and using SSIS for ETL), enabling near real-time network monitoring and automated reporting. What once took 20 hours and monthly cycles can now be run on demand in under four minutes; the system also supports provisioning, targeted marketing, 18 months of historical analysis, and the successful launch of new services—improving reporting quality, operational decisions, and customer retention.

Karneval Media

Daniel Arnost

Information Services Manager