Case Study: Mother's Nutritional Center streamlines grocery ordering with Tepia's MNC Go app

Mother's Nutritional Center boosts order volume and cuts wait times with Tepia

The customer, Mother's Nutritional Center (MNC), faced the challenge of transitioning from traditional ordering systems to a digital solution suitable for their mobile-first customers, particularly busy families managing eWIC benefits. They needed to bridge their high-touch service model with modern expectations for speed and convenience. The vendor, Tepia Co, was engaged to address this.

Tepia Co developed the "MNC Go" mobile app, which allows customers to pre-order groceries using voucher codes and schedule pick-up times. This streamlined process minimized waiting and integrated with store operations. The solution led to a significant boost in order volume and customer engagement for MNC, with more frequent orders, enhanced pick-up accuracy, reduced wait times, and higher customer satisfaction, driving continuous business growth.

Mother's Nutritional Center (mnc)