Case Study: Getti achieves accurate forecasting, reduced food waste and cost savings with Tenzo

Why did Getti decide to use Tenzo

Getti is a family‑run Italian restaurant chain in central London (Jermyn Street and Marylebone High Street) founded by Stefano Fraquelli and now run by his sons Alberto and Andrea. They faced three main challenges: monitoring social and review channels to understand customer feedback, giving concrete performance feedback and incentives to staff, and producing accurate forecasts to manage fresh stock — problems made worse by the difficulty of gathering all useful information in one place, so they turned to Tenzo.

Tenzo provided a user‑friendly analytics application that aggregates sales data, forecasts, social reviews and employee performance into a single dashboard. After a few months using Tenzo, Getti reported time and cost savings, more accurate forecasts that reduced wastage, the ability to quantify the impact of bad reviews, and clearer feedback to drive staff performance.

Getti

Andrea Fraquelli

Owner