Case Study: Generator achieves a 75% reduction in global reporting time and consolidated reporting with Tenzo

How Generator solved their global reporting problem and cut down time spent compiling reports by 75% thanks to Tenzo

Generator, Europe’s fastest-growing boutique accommodation brand operating 19 hotels and 40 F&B outlets across multiple countries and currencies, faced a fragmented, manual reporting process that relied on Excel and made it hard to benchmark locations, compare performance to budgets/forecasts, and get timely F&B figures. They chose Tenzo’s analytics and reporting platform (with a dedicated mobile app) because it integrated with their Lightspeed L and K Series POS and could be used by both head office and on-property teams.

Tenzo implemented a centralized reporting and analytics solution that automated daily, weekly and monthly F&B reports, sent alerts to the right people, and gave the same live data to local teams and the C-suite. As a result Tenzo reduced the time spent on manual global reporting by 75% (a daily report that once took over an hour now runs in seconds), improved clarity and communication across the business, and sped up decision-making across Generator’s multi-country portfolio.

Generator

Svenja Siltmann

Group Operations Manager