Case Study: eCopy automates revenue recognition with Tensoft RCM

Document Imaging Company Selects Tensoft RCM to Automate Revenue Recognition and Streamline Audits

eCopy, a leading provider of document imaging software in the USA, was struggling with a manual revenue recognition process that had become error-prone, time-consuming, and too limited for its high volume of monthly orders and complex channel sales model. To support its Microsoft Dynamics accounting environment and move from annual to monthly recognition, eCopy turned to Tensoft and its Revenue Cycle Management (RCM) solution.

Tensoft implemented RCM as a tightly integrated, auditable system to automate eCopy’s complex billing and revenue rules, including hybrid billing and revenue scenarios. The solution improved financial accuracy, eliminated revenue leakage, streamlined audit support, and maximized staff resources, helping eCopy move toward monthly close in days rather than weeks while saving significant time and money.

eCopy

Angie Long

Revenue Manager