Case Study: Shift Technologies achieves 96% increase in administrative efficiency with Tenrox

Shift Technologies improves administrative efficiency by 96% in key areas

Shift Technologies, part of the AW Rostamani Group, provides digital transformation services across multiple countries and needed a more flexible, centralized way to manage projects, resources and finance reporting. After a new CEO mandated streamlined performance, the company sought a solution that could reconcile fixed-price billing with time-based profitability, handle multiple currencies and tax rules, integrate with their ERP and give mobile access for a field-based workforce.

Since adopting Tenrox PSA, Shift gained centralized project, time/expense, resource and billing management plus analytics that feed compliant reports to group finance. The change delivered a 96% increase in administrative efficiency: timesheets and expense claims shrank from two hours to five minutes, processing dropped from eight person‑days to two person‑hours per month, expense reimbursement went from 30 days to two (or immediate), and error rates fell from 7% to 0%, while executives can now view up-to-date performance on demand.

Shift Technologies

Yousef Al Barkawie

Chief Executive Officer