Case Study: Guidance Software achieves 30% higher profitability and boosts resource utilization to 94% with Tenrox project management software

Guidance Software benefits from Improvements in Profitability, Resource Utilization and Decision-Making

Guidance Software, the Pasadena-based developer of EnCase® digital forensic software, supports thousands of law‑enforcement and corporate clients worldwide but lacked standardized resource management and reporting tools across its global offices. The company relied on manual spreadsheets and pulled data from Oracle to assign investigators, forecast budgets and reconcile expenses, which made it difficult to measure utilization, set rates or accurately project profit margins.

Guidance implemented Tenrox project management software for its configurability, seamless integration and strong support, enabling automated resource management, scheduling and financial reporting. As a result, professional services profitability rose 30%, resource utilization improved from 75% to 94%, expense tracking and accounts payable became more efficient and accurate, and the company now makes faster, more informed decisions about projects and staffing.

Guidance Software

Karen Oden

Financial Systems Analyst