Case Study: Kilgore’s Respiratory Center eliminates backlogs and boosts order volume 5.5x with Tennr

Kilgore’s Respiratory eliminates two-week backlogs and boosts order volume 5.5x with Tennr

Kilgore’s Respiratory Center, a durable medical equipment provider, was struggling with severe patient intake backlogs of up to two weeks due to a rapid increase in volume. Their initial attempt to solve this with another AI platform failed after eight months of unproductive effort. They turned to Tennr to find an automated intake solution that would work with their existing workflows and allow them to scale.

By implementing Tennr, Kilgore's Respiratory Center automated its intake workflows. The results were significant, including a 5.5x increase in created orders and a 3.6x growth in new patients, all achieved without adding staff. The Tennr solution also led to a 41% reduction in printing and eliminated the need for overtime, saving tens of thousands of dollars while allowing staff to focus more on patient care.

Kilgore’s Respiratory Center