Case Study: Total Sleep Management achieves 30% revenue growth with Tennr

How Total Sleep Management Unlocked 20% WoW Referral Growth With Tennr Without Adding Headcount

Total Sleep Management, a Florida-based sleep diagnostics company, was facing a significant operational challenge with a slow and error-prone manual intake process. This led to a backlog of patient referrals, causing them to lose patients and damage relationships with physicians. Their vendor, Tennr, provided an automated solution to address these workflow inefficiencies.

By implementing Tennr, Total Sleep Management dramatically improved its operations. The company reduced its intake staff from five to three FTEs while more than doubling its monthly processing capacity to nearly 1,000 referrals. Patient engagement time dropped from over a week to within 24 hours. These efficiencies contributed to a 30% quarter-to-date revenue growth and strengthened key physician relationships.

Total Sleep Management

Chip Holland

President of TSM