Case Study: MPOWERHealth improves scheduling efficiency and patient care with Tennr

How MPOWERHealth Is Using Tennr’s Automation to Drive Better Outcomes for Surgeons, Administrators, and Patients

MPOWERHealth, a technology-driven healthcare organization, sought to automate the time-consuming data entry process for scheduling surgeries into their EHR system, USMON. Their team was using a manual ticketing system and wanted to leverage automation but lacked the necessary in-house development resources to build a solution themselves.

Tennr provided its machine learning and workflow tools to automate this data entry, pulling information from various sources like phone, fax, and email. This solution, implemented by Tennr, dramatically improved efficiency, reducing the time to schedule a case from 9-12 minutes down to 2-3 minutes. The results include increased team productivity and scalability, higher employee satisfaction, and allowed staff to focus more on meaningful patient care rather than logistical tasks.

MPOWERHealth

Mark Barnes

Sr. Director of Clinical Applications and Quality