Case Study: iSleep achieves faster patient servicing and growth without hiring with Tennr

How iSleep is growing without hiring after using Tennr

iSleep, a national DME (Durable Medical Equipment) provider, faced significant growth constraints due to a manual bottleneck in its referral intake process. This required six full-time employees, creating a backlog that slowed down the onboarding of new patients. To overcome this challenge and scale without additional hiring, iSleep turned to Tennr for a solution.

By implementing Tennr, iSleep automated its referral intake, reducing the manual process from six people to just one. This allowed the company to reassign staff to direct patient care and coordination. The results were dramatic: Tennr cut referral processing time from 15 minutes to 15 seconds, eliminated the backlog, reduced patient servicing time by 98%, and removed 94% of data entry errors, enabling iSleep to process over 5,000 referrals monthly and grow without adding headcount.

iSleep