Case Study: Home Medix achieves 75% faster referrals and 4X intake volume with Tennr

Home Medix Takes Referrals 75% Faster Than Before with 4X the Volume

Home Medix, a DME provider, faced significant operational challenges as its sales volume increased nearly fourfold. The rapid growth created inefficiencies in its manual document processing and referral intake system, threatening to slow down service and requiring the hiring of several new employees to handle the administrative burden. The company turned to Tennr for a solution.

By implementing Tennr's automation platform, Home Medix streamlined its referral intake process. The solution reduced the time per intake from 25 minutes to under 5 minutes, allowing two employees to handle work that previously required five. This resulted in a time savings of 32 days over six months and enabled the company to manage four times the volume. Tennr also provided analytics tools that gave the sales team better insights, further improving efficiency and client engagement.

Home Medix

Josh Arabian

Chief Executive Officer