Case Study: JLL achieves IT transformation and business enablement with Teneo Managed WAN Optimization

Teneo delivers Managed WAN Optimization Service to Financial and Professional Services Firm JLL

JLL, a global commercial real estate and investment management firm with more than 70,000 employees, needed to improve IT’s reputation and create a more stable foundation for innovation. With a globally distributed business and past network-related outages affecting email, internet, and shared documents, JLL relied on Teneo’s Managed WAN Optimization service to help deliver a consistent network experience across offices and bandwidth conditions.

Teneo worked with JLL as a strategic partner to manage its Riverbed SteelHead estate globally on a 24x7 basis, with regular service reviews and recommendations for continual improvement. The result was a more stable service, stronger relationships with providers, and freed-up internal IT time to focus on innovation; JLL also gained review packs with data such as cost savings and optimization statistics to share with management.

JLL

Darren Munsey

EMEA Head of IT Service Operations