Case Study: Otsuka Pharmaceutical achieves 15-second NAV report access with Teneo's Riverbed SteelHead

Leading pharmaceutical company selected Teneo as Riverbed WAN Optimization partner

Otsuka Pharmaceutical, a global pharmaceutical company with a large European footprint, was struggling with slow application performance across its serverless sites connected to the Uxbridge data center over limited WAN links. Users experienced serious delays accessing business-critical systems such as Microsoft Dynamics NAV, leading to frustration, poor collaboration, and concerns about the reliability of the consolidated infrastructure. Teneo was brought in to help address these WAN performance issues with Riverbed SteelHead WAN optimization technology.

Teneo recommended and deployed Riverbed SteelHead WAN optimization, first through a pilot and then a broader rollout. The results were dramatic: NAV Jet reports that had taken 10–15 minutes to load were reduced to about 15 seconds, while Otsuka was able to keep its consolidated IT model, avoid costly decentralization and bandwidth upgrades, and move forward with virtualization and WAN-based backup plans. The project improved user satisfaction, increased IT efficiency, and raised the profile of IT within Otsuka Pharmaceutical.

Otsuka Pharmaceutical

Ali Khan

Director of IT – Europe