Case Study: Wirral University Teaching Hospital NHS Foundation Trust achieves continuous improvement and time savings with Tendable

Wirral University Teaching Hospitals embraces a culture of continuous improvement

Wirral University Teaching Hospital NHS Foundation Trust (WUTH) sought a digital solution to replace its manual, admin-heavy annual ward accreditation process. The trust partnered with vendor Tendable to implement its technology, aiming to create a more efficient, transparent, and engaging review process to support its WISE accreditation program and drive continuous improvement in patient care.

By implementing Tendable’s solution on iPads, WUTH enabled real-time auditing and reporting, empowering staff to address issues immediately. The platform significantly reduced administration, freeing up 60% of staff time for patient care, and supported a culture of continuous improvement. The use of Tendable was pivotal in helping Ward 38 achieve its highest WISE accreditation level, and its data is now used trust-wide from board to ward.

Wirral University Teaching Hospital NHS Foundation Trust

Jenine Kelly

Matron