Case Study: Cardiff and Vale University Health Board achieves real-time clinical audit feedback with Tendable

Cardiff and Vale University Health Board Enabling real time feedback to clinical teams

Cardiff and Vale University Health Board, a large NHS organization, lacked a unified audit program and formal reporting processes. Their previous method of using disparate solutions like Excel and paper provided no way to track data, identify trends, or ensure audits were evidence-based, leaving the board with limited assurance.

The solution was implemented by Tendable, which replaced the paper process with its real-time audit platform. This enabled immediate feedback to clinical teams and the escalation of risks to senior leadership. Tendable is now used by over 100 inpatient teams and other departments, with over 500 audits submitted monthly, and its use is expanding into new community and care services.

Cardiff and Vale University Health Board