Case Study: New York City scales asylum seeker support with TemPositions Group of Companies

New York City staffs 55 hotels with 3,500 social service workers with TemPositions Group of Companies

The city of New York faced an unprecedented challenge needing to house over 100,000 asylum seekers, leasing hotels for community organizations to manage. When there were not enough organizations to staff the sites, city employees were stretched thin providing services on overtime. TemPositions Group of Companies provided an emergency staffing solution of social service personnel to address this crisis.

TemPositions implemented an interim staffing model, rapidly deploying community associates, resident advisors, and shift supervisors to provide 24/7 coverage. Utilizing its own recruiters and a consortium of partner agencies, it scaled from staffing 8 sites to over 50, eventually fulfilling over 3,500 shifts weekly with multilingual, skilled staff. This allowed city employees to return to their regular duties and supported the expansion of services, including the later addition of legal and medical professionals through further contracts.

New York City