Case Study: Mollie achieves greater operational efficiency with Temporal Technologies

Mollie Payments maximizes operational efficiency using Temporal

Mollie, a European financial services company, needed a better way to manage customer onboarding and periodic remediation as it expanded across markets and products. Its legacy onboarding systems struggled with long-running processes, regulatory compliance for more than 150,000 customers, and operational inefficiencies that could leave analysts idle when invites were not sent on time.

Using Temporal Technologies’ Temporal Cloud and Java SDK, Mollie implemented durable, readable workflows with timers and strong visibility into long-lived processes. Temporal Technologies helped Mollie reduce support issues to just eight tickets in two years, improve reliability and developer experience, and scale verification workflows to support 20% annual customer growth while keeping personal data under Mollie’s control.

Mollie