Case Study: Retool accelerates reliable AI agent development with Temporal

How Retool built robust Workflow and Agents products on Temporal

Retool, a high-tech company that helps teams build internal tools, wanted to launch its new Agents product in a fast-moving AI market, but needed real-time orchestration, reliable multi-step execution, context sharing across runs, and strong retry and timeout controls without adding operational burden. They turned to Temporal Technologies and Temporal Cloud to support these requirements, building on Temporal’s existing use in Retool’s Workflows product.

With Temporal Technologies, Retool implemented each agent run as a Temporal Workflow, using Temporal’s SDKs to manage state, retries, tool calls, and human-in-the-loop logic. The result was a complex AI-powered product shipped in just a few months, scaled to thousands of agent runs per day with minimal ops, and supported by only ten engineers across Agents and related infrastructure.

Retool

Lizzie Siegrist

Product Manager