Case Study: Sky Betting & Gaming improves Jira reporting with Tempo Custom Charts

Sky Betting & Gaming says Custom Charts is improving their users’ lives

Sky Betting & Gaming, a division of an online gambling company, faced cumbersome and time-consuming reporting processes within Jira. Their teams relied heavily on exporting data to Excel to create charts, which was slow and resulted in stale data. This manual process could take up to an hour for a single report, hindering efficiency. They sought a better solution to improve their Jira dashboard reporting.

The vendor, Tempo, provided its Custom Charts for Jira product. The solution replaced restrictive built-in Jira gadgets with highly customizable and visually appealing charts, consolidating data on live dashboards instead of disparate spreadsheets. Tempo's responsive support and rapid implementation of feature requests, like calculating field averages, were key selling points. The result was a dramatic tenfold improvement in the tool's utility, widespread adoption across the company's teams, and a significant reduction in time spent on reporting, transforming it from a daily grind into an engaging process for users.

Sky Betting & Gaming

Dan McQuade

Platform Engineer