Case Study: Inflow streamlines resource forecasting and capacity planning with Tempo

Inbound marketing agency streamlines resource management with Portfolio Manager

Inflow, a growing inbound marketing agency, faced the challenge of accurately forecasting work and managing resources across retainer and project-based clients. Their team was burdened by using multiple disconnected applications, making data entry time-consuming and resulting in unreliable data for decision-making. They needed an integrated solution to streamline these processes and prevent inefficient hiring or layoffs during business fluctuations.

The agency implemented Tempo to manage projects and resources. This solution provided a visual platform for time tracking and capacity forecasting, which was quickly embraced by the team. Tempo eliminated the need for data duplication between systems, saving an estimated five hours of administrative work each month. Furthermore, features like Max Effort provided early warnings for over-servicing accounts, allowing Inflow to have proactive client discussions. The intelligence gathered by Tempo also helped the company model realistic billable expectations, improving both profitability and company culture.

Inflow

Christina Griggs

Chief Financial Officer