Case Study: Rex Materials Group achieves faster ship dates and greater control with Tempo

From chaos to control in 60 days Portfolio Manager and Rex Materials

Rex Materials Group, a manufacturer of high-temperature materials systems, faced significant operational challenges due to its engineer-to-order process. Without a formal work management system, the company could not provide customers with reliable delivery dates, leading to customer dissatisfaction, frequent interruptions, and internal chaos as orders were reprioritized reactively. To solve this, they turned to the vendor Tempo for a critical chain project management solution.

By implementing Tempo, Rex Materials gained visibility and control over its entire order chain. The solution provided accurate ship dates with quotes, reduced status inquiry calls from 10-15 per day to zero, and achieved greater than 95% on-time performance. The measurable impact included hours of saved productivity, a shift from reactive to proactive operations, and increased business throughput, making Tempo instrumental in their success.

Rex Materials Group

Kevin Kohls

Director of Continuous Improvement