Case Study: IComm increases win rates and speeds up proposals with Templafy

How IComm increased its win rate with proposal automation

IComm, an Australian unified communications and IT consultancy, needed a faster, more reliable way to create customized proposals and managed services agreements. Their manual process of repurposing old documents was slow, error-prone, and made it hard to keep templates up to date while supporting new products and services. Templafy helped them modernize proposal creation and improve consistency.

With Templafy, IComm automated document generation through a quick form-driven workflow, allowing team members to produce proposals in about 20 minutes instead of four hours. The result was a 92% faster proposal creation process, better version control and quality, and more time for live presentations, which helped raise win rates from 66% to 75% or higher.

IComm

James Bruce

Senior Pre-sales Architect