Temenos
10 Case Studies
A Temenos Case Study
Commerce Bank, a top 50 U.S. bank with a 150-year history, needed to modernize its aging core systems while keeping its customer-first “super community bank” model. Facing digital competition, rising customer expectations, and significant technical debt from 30-plus-year-old systems, it looked for a long-term partner and a modern, integrated, configurable platform. Commerce Bank chose Temenos and its banking platform to support this transformation.
Temenos helped Commerce Bank migrate from legacy deposit systems to an open, agile platform tailored for the U.S. market. The implementation enabled the migration of 2.5 million customers and 6.9 million accounts across more than 360 product types, while maintaining or improving customer satisfaction and retention after launch. With Temenos, Commerce Bank now runs two releases per month, is improving time to market for new products, and has launched digital services like Commerce Bank Connect on Temenos Engage.
David Roller
Chief Information Officer