Case Study: Psycho Bunny builds a culture of employee wellbeing with TELUS Health

Psycho Bunny Building a culture of wellbeing to fit a global fashion brand

Psycho Bunny, the international fashion retailer with 100+ locations across the U.S. and Canada, needed a scalable employee assistance program to support the mental, physical, and emotional wellbeing of its growing, customer-facing workforce. The company wanted a solution that could help employees manage the pressures of retail work and expand with its business, so it turned to TELUS Health and its EAP service.

TELUS Health implemented a comprehensive, digital-first EAP with 24/7 confidential support, multilingual resources, quick counselor access, work-life services, and on-site crisis response for retail emergencies. The results were immediate and positive: Psycho Bunny said the program became a cornerstone of its culture, helped employees cope with stress and trauma, and provided valuable support during a store incident, with about 200 U.S. managers and corporate staff plus 200 Canadian employees gaining access to TELUS Health support.

Psycho Bunny

Salah Sahib

Director of Total Rewards