Case Study: Crussh achieves a 10% reduction in staff turnover and increased employee wellbeing with TELUS Health (LifeWorks)

Partnering with LifeWorks to improve the well-being of their customers and employees every day

Crussh Fit Food & Juice Bars, a London-based healthy fast-food chain with 30 stores and about 300 employees, wanted to extend its mission of improving wellbeing to its staff. Existing wellbeing offerings had low uptake because they were too broad for a diverse workforce; Crussh needed a customizable, easy-to-access solution that could deliver consistent employee assistance.

Crussh partnered with LifeWorks to deploy a mobile, personalized wellbeing platform and bundled EAP that employees can use privately, receive targeted content, and access during crises; the platform is integrated into onboarding and used for weekly communications and peer recognition. As a result, engagement and use of wellbeing initiatives rose, peer-to-peer recognition increased, and turnover fell by 10%.

Crussh

Ben Tyrer

Head of People