Case Study: Corning Federal Credit Union improves employee well-being and simplifies benefits administration with TELUS Health

Partnering with LifeWorks to address employee well-being proactively

Corning Federal Credit Union, a member-owned financial organization serving 107,000 members with about 320 employees, prioritizes putting people first and wanted a wellness solution that was accessible, cost‑effective, easy to administer and that would engage employees while delivering a seamless experience for HR. Like many employers, they faced the challenge of finding a program that delivered positive outcomes for both staff and benefits administrators.

They implemented LifeWorks’ EAP and wellness services—adding HRAs, telephonic health coaching and affordable counseling—which led to positive feedback, increased HRA and counseling use, reduced health risks (70% of screened employees were low risk), cost savings through lower insurance risk, simplified HR administration, and stronger employee engagement via mobile access and wellness challenges.

Corning Federal Credit Union

Brandy Andrews

Human Resources Benefits Specialist