Case Study: Leading Canadian Associated Company reduces $7.2M in pension liabilities and lowers costs with TELUS Health

Leading Canadian Associated Company - Customer Case Study

Morneau Shepell worked with a Canadian association of about 2,000 employees that asked for ways to reduce pension plan risks and costs. The challenge was to lower long‑term liabilities and ongoing administration expenses without disrupting members’ retirement choices.

Morneau Shepell confirmed and located deferred vested members, prepared updated option packages and ran a targeted, easy-to-act-on communications campaign encouraging lump-sum transfers; 70% of deferred vested members accepted a lump sum, reducing plan liabilities by $7.2M and cutting annual administration fees by $30K, producing a medium reduction in overall pension risks and costs.