Case Study: Plain & Fancy Custom Cabinetry achieves improved employee wellbeing and engagement with TELUS Health

Improving productivity, reducing absenteeism and tackling turnover

Plain & Fancy Custom Cabinetry, a 50‑year‑old family‑owned cabinet manufacturer with 120+ employees in Pennsylvania, faced the challenge of engaging a predominantly older workforce, educating staff about an employee assistance program (EAP), and improving overall health and wellbeing. Leadership wanted a solution that everyone could not only use but be excited about and that would integrate across all levels of the company.

They implemented LifeWorks by Morneau Shepell, combining the platform’s wellness tools, counselling and cessation programs with customized on‑site activities like weekly walks, wellness bingo and cooking demos. With hands‑on support from LifeWorks and full executive buy‑in, participation and social connection rose, employees received targeted support for obesity, mental health and smoking cessation, and the company saw improved wellbeing, stronger morale and a more cohesive culture.

Plain & Fancy Custom Cabinetry

Brandon Lawrence

Director of Human Resources