Telnyx
19 Case Studies
A Telnyx Case Study
UpLync Communications, a hosted VoIP provider for small businesses, faced a critical challenge with its previous carrier: unreliable calling coverage and an inability to obtain phone numbers in key markets. This directly threatened its product's reliability. The company switched its voice services to Telnyx to solve these issues.
By implementing Telnyx SIP trunking and voice infrastructure, which now powers 98% of UpLync's backend, the vendor provided near-universal coverage and phenomenal uptime. This solution was a key factor in enabling UpLync to grow its revenue by approximately 20 times over a decade, solidifying its market reputation for rock-solid reliability. Telnyx's responsive support, including direct access to key personnel for escalations, was also crucial to the long-term partnership.