Telnyx
8 Case Studies
A Telnyx Case Study
Documo, a communications software company, needed a better way to handle phone number porting for its end users. The manual, inflexible porting process was a major pain point, and Documo was looking for a carrier that could make number transfers simple, fast, and easier to manage through its portal.
Telnyx solved this with FastPort®, its automated number porting solution, which Documo integrated into its own customer portal. With Telnyx, Documo improved porting capabilities, gave customers real-time port status visibility, and reduced response times from hours to minutes, enabling much better support and a smoother overall user experience.
Matt Herrera
Founder and Chief Executive Officer