Case Study: Data Voice Options achieves greater control, savings, and faster support with Telnyx

Data Voice Options boosts client base and customer satisfaction with Telnyx’s featurerich portal

Data Voice Options, a managed services provider, needed more control over its customers’ voice services so it could deliver a highly customized, white-glove experience. To solve this, it turned to Telnyx and its self-service Mission Control Portal for enterprise-grade voice quality, reliability, and more flexible management of SIP connections and client services.

With Telnyx, Data Voice Options can now spin up connections, register E911, port or purchase numbers, and manage settings in real time, all from one portal. The results included a 15% increase in client satisfaction, 75% savings on DID costs, and 3–4 hours saved each month through real-time usage reporting and easier troubleshooting.

Data Voice Options

Jeff Amoruso

Chief Technology Officer