Case Study: Action Network achieves faster toll-free approvals and lower messaging costs with Telnyx

Action Network gets toll-free approvals in one month with Telnyx

Action Network, a B2B SaaS platform for nonprofits and advocacy groups, faced significant challenges with its previous mobile messaging provider. The provider's processes were built for standard commercial use cases, leaving Action Network with constant compliance issues, slow support, and high costs for their unique political and advocacy messaging needs. They sought a 10x improvement and turned to Telnyx for its messaging services.

Telnyx implemented its SMS, MMS, toll-free number, and short code services, providing crucial expertise and a flexible compliance process. The result was an immediate and dramatic improvement; in the first month with Telnyx, Action Network secured more toll-free number approvals for its customers than it had in an entire year with its former provider. This enabled faster onboarding for customers and achieved an approximately 30% reduction in messaging costs.

Action Network