Case Study: Isentia achieves scalable global specialist hiring with Recruitee

Isentia - Customer Case Study

Isentia is the Asia‑Pacific leader in media intelligence, serving over 5,000 clients with 1,100+ employees across 15 countries. Because the business is niche and competes with big tech for talent, Isentia faced the challenge of scaling a specialist, global team while improving candidate experience, coordinating 24/7 remote hiring and ensuring hires fit the company culture as much as the role.

Isentia centralized recruitment on the Recruitee platform, trained line managers to use shared workflows and Team Notes, kept applications short, focused on hiring for attitude, and added structured interviews, reference checks and three‑month check‑ins to improve onboarding. The result was smoother, faster communication across remote teams, a stronger candidate experience and employer brand, and higher‑quality hires who scale with the business.

Isentia

Belinda Armstrong

HR Director