Case Study: Sword Group achieves clearer, more efficient agency hiring with Tellent Recruitee AgencyHub

How Sword Group cut manual work, gained clarity and simplified agency hiring with Tellent Recruitee

Sword Group, an international IT and consultancy organisation with about 1,500 employees across ten countries, was struggling to manage hiring through around 15 recruitment agencies. Its small five-person recruiting team was buried in endless email threads, fragmented communication, and heavy administration, making it hard to keep track of submissions, deadlines, and performance across countries. The company already used Tellent Recruitee’s ATS and needed a better way to centralize agency collaboration.

Tellent Recruitee implemented AgencyHub to bring all agency hiring into one central portal, replacing scattered emails, spreadsheets, and manual follow-ups with clear tracking of job openings, candidates, rates, and status updates. The rollout took about four months and included custom freelance-friendly fields like daily rates and working periods. As a result, Sword Group saved at least five hours per week on office management tasks, reduced back-and-forth communication, and gained the clarity needed to move from reactive administration toward more strategic agency management.

Sword Group

Toon Kockx

Business Unit Director