Case Study: Tiqets scales hiring and builds the team behind its rapid growth with Recruitee

Building the team behind the fastest-growing Dutch startup

Tiqets is a mobile ticketing platform that grew over 3,500% from 2014–2016, now operating with ~40 employees, $5.5M in funding and plans to expand to ~85 people across Europe. The company faced the challenge of scaling hiring rapidly—handling hundreds of applicants per role, recruiting across different countries and cultures, and preserving a tight-knit culture without relying on external agencies.

Tiqets implemented a structured, speedy hiring process using a recruitment tool (Recruitee), standardized phone screens, in-person assessments, role-specific assignments and personality assessments to spot cultural fit, while leaning on employee referrals and candid communication with candidates. The result: efficient 4–6 week hiring cycles, strong employee and customer NPS of 57, successful international hires and recognition as the fastest-growing startup in the Netherlands.

Tiqets

Stephanie de Booij

HR Manager