Case Study: Movanta Logistics cuts costs and boosts customer satisfaction with Teliqon Communications

How Movanta Logistics Rewired Logistics with Teliqon

Movanta Logistics, a global logistics company operating in over 20 countries, faced significant operational challenges due to scattered communication tools, a lack of real-time shipment visibility, and rising costs. These issues led to frustrated customers and internal inefficiencies. To address this, Movanta partnered with Teliqon to upgrade its communication infrastructure.

Teliqon implemented a comprehensive suite of cloud-based tools, including a Cloud PBX for centralized call management, automated SMS services for real-time coordination, and virtual business numbers for a global local presence. This solution delivered substantial results: a 12% reduction in fuel costs, a 35% decrease in support calls, and a 45% boost in customer satisfaction. By consolidating its systems with Teliqon, Movanta Logistics achieved greater operational efficiency and significantly improved its customer experience.

Movanta Logistics