Case Study: UofL Health achieves faster patient flow with TeleTracking Decision IQ

UofL Health improves patient flow in 5 months with TeleTracking

UofL Health, a major academic medical center in Kentucky, faced challenges with its reactive and manual patient discharge coordination processes. As patient volumes grew, these fragmented workflows were unable to handle the scale and speed required, leading to operational bottlenecks. To address this, UofL Health partnered with vendor TeleTracking to implement its AI-powered discharge orchestration platform, Decision IQ.

TeleTracking's solution provided real-time visibility and predictive discharge intelligence across the hospital. This allowed care teams to forecast bottlenecks, coordinate proactively, and share a single view of patient priorities. As a result, UofL Health achieved sustained operational improvements across all key throughput metrics within five months, even while facing increased admission volumes. These validated results were measured against a pre-implementation baseline and a control site.

UofL Health