Case Study: Sharp Chula Vista Medical Center improves patient throughput with TeleTracking patient logistics solutions

Sharp HealthCare - Customer Case Study

Sharp Chula Vista Medical Center, part of the Sharp HealthCare system, faced significant patient flow challenges due to an inefficient, manual patient placement process. This created delays in emergency departments, lost revenue, and an inability to project demand. They partnered with TeleTracking to implement a centralized solution.

TeleTracking implemented its Capacity Management Suite, including the TransferCenter module and Real-Time Location System, to create a centralized patient logistics center. The results were substantial: average monthly transfer center admissions increased, key throughput times decreased by over 160 minutes, and bed turnover times fell under 60 minutes system-wide. TeleTracking’s solution enabled a one-call admission process and better staffing alignment.

Sharp Chula Vista Medical Center