Case Study: Mayo Clinic Hospital reduces patient throughput times with TeleTracking

Mayo Clinic Hospital - Customer Case Study

Treating 'Mayo Clinic Hospital' as a valid customer name. Mayo Clinic Hospital faced challenges in efficiently moving patients through its facility and achieving staff acceptance of new technology to improve patient flow, patient safety, and quality of care. These obstacles included managing the cultural and process changes required for a successful implementation. To address this, they partnered with vendor TeleTracking and utilized its patient flow software.

TeleTracking implemented its Capacity Management Suite, including BedTracking and PreAdmit Tracking applications, along with its TransferCenter software. This solution provided dashboards for data analysis and daily reporting, which guided operational improvements. The results were significant, including a 59% reduction in patient throughput times, a 75% decrease in occupy times and phone calls despite higher patient volumes, and improved quality and safety metrics throughout the hospital.

Mayo Clinic Hospital

Mayo Clinic Hospital