Case Study: Frye Regional Medical Center achieves 100% core measure compliance with TeleTracking Capacity Management Suite

Frye Regional Medical Center - Customer Case Study

Frye Regional Medical Center, a 355-bed private hospital, faced a challenge when The Joint Commission and Medicare mandated the reporting of quality core measures tied to reimbursement. Their existing electronic medical records system lacked the capability to effectively monitor and meet these requirements, which included the need for stable monitoring, data storage, and time-sensitive warnings for each measure.

To solve this, Frye Regional implemented TeleTracking's PatientTracking Portal application. This solution replaced manual whiteboards with electronic boards that provided a centralized view of core measure data for staff and physicians. The result was a 100% compliance rate for all core measures, improved patient care and satisfaction, operational improvements in reducing re-admissions, and the hospital received a holdback refund from Medicare.

Frye Regional Medical Center

Frye Regional Medical Center