Case Study: Parks Towing achieves better customer service and safety with Teletrac Navman

Parks Towing When Quality Runs In The Family

Parks Towing needed a better way to support its roadside call-out service through AA while improving customer service and driver safety. Using Teletrac Navman, the company equipped its towing trucks and battery vans with real-time tracking so it could provide accurate ETAs and monitor vehicles working in rural blackspots.

Teletrac Navman’s solution also delivered unexpected health and safety benefits by helping dispatch keep tabs on drivers in difficult areas. In addition, Parks Towing adopted Teletrac Navman’s RUC Manager for electronic Road User Charges, which eliminated the complexity and administrative workload of manual processing.

Parks Towing

Stuart Gerring

General Manager