Case Study: AstroPay reduces fake account creation with Telesign

AstroPay reduces fake accounts and improves SMS deliverability with TeleSign

AstroPay, a leading global payments platform, faced the challenge of combating rampant fake account creation and promotion abuse during its user onboarding process. With over 9 million users, it needed a robust solution to identify and block fraudulent users without adding friction for legitimate customers. To address this, AstroPay teamed up with TeleSign and implemented its suite of products including the Intelligence API, Identity API, and SMS API to assess risk and verify new users.

By integrating TeleSign's Trust Engine, AstroPay gained the ability to run real-time risk assessments using phone number data, allowing it to block or flag high-risk accounts instantly. The solution also significantly improved SMS deliverability for one-time passcodes and notifications through TeleSign's global API. As a result, AstroPay reduced fake accounts, optimized promotional costs, achieved a greater ROI from promotions, and maintained a higher ratio of active accounts, all while providing a secure and seamless user experience.

AstroPay