Telepresenz
22 Case Studies
A Telepresenz Case Study
MRO Holdings, a leading aviation maintenance provider, faced significant logistical challenges as its subject-matter experts were spread across global facilities. This dispersion resulted in extensive travel requirements for on-site inspections, leading to costly delays, lengthy coordination, and manual documentation processes that slowed aircraft turnaround times. To address this, MRO Holdings partnered with Telepresenz to implement its Smart Ops service for real-time remote inspections and collaboration.
The Telepresenz solution connected on-site engineers with remote experts via live video streaming from smart glasses, enabling instant guidance and validation. This eliminated the need for travel, accelerated inspection sign-off from days to hours, and provided full digital traceability. As a result, Telepresenz helped MRO Holdings achieve a 90% reduction in inspection turnaround time, a 95% decrease in travel costs, and 100% digital auditability across all records, dramatically reducing aircraft downtime.