Case Study: Global Dairy Company (New Zealand) achieves on-time plant commissioning with Telepresenz Smart Ops

Global Dairy Company (New Zealand) commissions a $40M plant on time with Telepresenz

A New Zealand-based global dairy company faced the challenge of commissioning a new $40 million plant during COVID-19 travel restrictions. Unable to bring overseas equipment experts onsite, and limited by inadequate remote tools and a hazardous explosive dust environment, they risked significant delays that would disrupt their milk season. Telepresenz provided its solution, Smart Ops, to address this critical challenge.

Using Telepresenz Smart Ops, onsite technicians streamed live video from the plant floor to remote international experts, enabling real-time, multi-party collaboration for calibration and troubleshooting. This solution allowed the plant to be commissioned on schedule without any international travel, saving significant time and cost. The project was completed on time, ensuring the company met its production targets and contract commitments for the milk season.