Case Study: a confidential national power distribution utility achieves faster, safer HV certification with Telepresenz Smart Ops

a national power distribution utility cuts certification cycles by 60% with Telepresenz

A confidential national power distribution utility faced significant challenges with its high-voltage cable jointer certification program. The process historically required international trainers to travel onsite, costing up to $50,000 per cycle and taking several weeks, all while lacking real-time oversight for this safety-critical task. To address this, the utility partnered with Telepresenz and implemented its Smart Ops™ platform to enable remote supervision.

Telepresenz provided a solution where trainees used RealWear HMT-1 headsets to stream hands-free video to remote trainers, who could guide and annotate in real time. This approach resulted in a 100% savings on travel costs, a 60% reduction in certification cycle time, and tripled trainee throughput. Telepresenz delivered enhanced safety oversight and created a fully traceable video record for compliance audits.