Case Study: a confidential national solar inspection provider cuts reporting time by 80% with Telepresenz Smart Ops

a confidential national solar inspection provider cuts reporting time by 80% with Telepresenz

A confidential national solar inspection provider in New Zealand faced significant operational bottlenecks. Their technicians were spending more time manually writing reports than performing the thousands of required solar inspections, which limited growth and introduced quality gaps. They partnered with Telepresenz to implement its Smart Ops™ service to streamline their processes and improve data consistency.

Telepresenz provided a solution using Smart Ops™, which equipped field inspectors with iPhones and hands-free wearables to follow digital workflows, capture media, and receive remote expert guidance. This implementation cut reporting time by 80%, doubled inspection capacity per technician, and ensured 100% data accuracy and standardization, leading to same-day report delivery and improved safety.